Removing Housing Barriers
updated December 11, 2025

When you apply to rent a place, property managers or landlords can use certain information to decide if they think you would be a good tenant. However, laws like the federal Fair Housing Act and the Minnesota Human Rights Act mean they cannot discriminate against you when you apply for or live in their housing.

These are things a property manager or landlord is allowed to look at:

  • Your credit history
  • Your income (money you get from benefits, work, or other sources)
  • Your public criminal record
  • A tenant screening report that shows your past rentals

A landlord cannot ask you about your disability or your medical condition. Also, some places in Minnesota and some types of housing that get certain types of funding have very specific guidelines on what is allowed during tenant selection.

If your application is denied, ask them to tell you why in writing. This lets you know what your barriers are. It may also help you request a reasonable accommodation for the tenant selection criteria if you have a disability or appeal their decision by using a form or writing a letter. It also gives you information to help you solve the problem for future housing applications.

Reasons your application cannot be denied

Your application cannot be denied because of your:

  • Disability
  • Service or emotional support animal (with very limited exceptions)
  • Race
  • Sex
  • Sexual orientation
  • Gender identity
  • National origin, or
  • Because you get public benefits.

If you are a survivor of domestic violence, dating violence, sexual assault or stalking, you also have additional rights that can help you find and keep housing.

LawHelpMN.org has more information about your rights or can help you find a lawyer or housing rights advocate. NOLO also has good information about the housing rights of people with disabilities.

Asking for a Reasonable Accommodation for Your Application

If you have a disability that makes it difficult for you to complete your housing application, you can ask for a reasonable accommodation. For example, if you are blind and there is a paper form you must fill out, you can ask for the form to be given in a format you can use.

You can also ask for a reasonable accommodation related to the “tenant selection criteria.” This means asking them to take your disability into account when they look at your application.

Here are some examples of reasonable accommodation requests to change the tenant selection criteria:

  • If you had an eviction because you had an untreated mental health disorder, but now you are getting treatment, you can ask them not to consider your eviction.
  • If you were drinking and were convicted of a crime, but have since successfully completed a substance abuse program, you can ask to have them not look at your criminal record while you were actively using substances.
  • If you have no rental history because you’ve always lived in group homes due to your disability, you can ask to have them not hold your lack of a rental history against you.
  • If the landlord thinks your income isn’t high enough to pay for rent because you have a fixed income from Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) benefits, you can ask them to take into account that you have reliable income and also get benefits that help cover your other expenses (like medical care and help with food).

You can use the HB101 Vault’s Reasonable Accommodation Letter activity to help you write a letter asking for a reasonable accommodation.

Filing a complaint

If you think you have been discriminated against, you can file a complaint with either the Equal Employment Opportunity Commission (EEOC) or the Minnesota Department of Human Rights (MDHR). The EEOC and MDHR work together when you file a claim of discrimination, so in most cases it doesn’t matter which office you choose to file your complaint with.

To file a complaint through the EEOC, you have to do so within 300 days of the date you were discriminated against. Contact any EEOC field office or call the EEOC at 1-800-669-4000. The only EEOC office located in Minnesota is in Minneapolis:

Towle Building
330 South Second Avenue, Suite 720
Minneapolis, MN 55401-2224

The EEOC’s website includes good information about how the actual process of filing a complaint works.

To file a discrimination charge through the MDHR, you have to do it within 365 days of the date you were discriminated against. Call them at 1-651-296-5663 or 1-800-657-3704. Their main office is located at:

Sibley Square at Mears Park
190 E. 5th Street, Suite 700
St. Paul, MN 55101

You can also file your complaint by email or submit your complaint online. Use this form to report if you have experienced or witnessed an incident of discrimination or bias.